bbok's commitment to responsible gaming
bbok believes that entertainment should always be safe. Control your gaming limits on our platform, stay aware, and seek help when you need it.
Betting
Our responsible gaming commitment
bbok is committed to creating a fun and safe betting environment for players in Bangladesh.
Online betting and casino gaming can be a great source of entertainment when enjoyed responsibly. But when gaming goes out of control, it can have a negative impact on your personal, family, and financial life. bbok always wants every one of our users to play with enjoyment, awareness, and within their own limits.
Responsible gaming is not just about following rules — it is about taking care of your mental and financial wellbeing. At bbok, we give you the tools and information to help you make informed decisions.
Important reminder: Betting and casino gaming is for those aged 21 and above only. Use of this platform by minors is strictly prohibited. bbok is firmly committed to protecting minors.
Our protection tools
bbok has put control of your gaming in your hands. Use these features and stay aware.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. This limit prevents you from depositing more than you intend. Reducing the limit takes effect immediately; increasing it takes effect after a specified cooling-off period.
Session Time Limit
Set a time limit for each gaming session. When the set time is up, you will receive a warning. This helps you keep track of time and avoid spending too long playing.
Reality Check Reminder
Pop-up messages appear at regular intervals to remind you how long you have been playing and how much you have spent. This awareness helps you make the right decisions.
Temporary Break (Time-Out)
If you feel you need a break, you can temporarily deactivate your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in or place any bets.
Self-Exclusion
If you feel that gaming is becoming harmful to you, you can apply for long-term self-exclusion. This step closes your account permanently or for an extended period.
24/7 Support
bbok's support team is always by your side. For any concern or issue, contact us via live chat or email — support is available in both Bengali and English.
Assess yourself
Ask yourself the questions below. If the answer to more than one is "yes", consider seeking help.
Seeking help takes courage. If you answered "yes" to more than one question above, please contact the bbok support team. Our email: [email protected] — we are here to help in Bengali and English.
Comparison of protection tools
Here is what each of bbok's protection tools does and how to activate it.
| Tool | What it does | How to activate |
|---|---|---|
| Deposit Limit | Sets the maximum daily/weekly/monthly deposit amount | Via account settings or through the support team |
| Session Time Limit | Sets the time for each gaming session and sends a warning | Directly from account settings |
| Reality Check | Shows your playing time and spending at set intervals | Select the interval in account settings |
| Temporary Break (Time-Out) | Deactivates your account for 24 hours to 30 days | Request from the support team or via account settings |
| Self-Exclusion | Closes your account for an extended period or permanently | Apply by email at [email protected] or via live chat |
21+ age limit and minor protection
All services at bbok are for adults aged 21 and above only. Age is verified at the time of account registration, and additional identification may be requested in cases of doubt.
If there are minors in your household, make sure your device is password-protected and do not share your bbok account login details with anyone. Using parental control software can also be a good step.
bbok maintains the highest level of caution to prevent minors from registering or playing. If you believe a minor is using our platform, please notify us immediately at [email protected].
Remember: Gambling or betting is never a reliable way to earn money. It is for entertainment — always treat it that way. Set your entertainment budget using only money that, if lost, will not affect your daily life.
Responsible gaming principles
Following some general guidelines helps you play responsibly at bbok. These are not obligations — they are safeguards for your own benefit:
- Always treat betting as entertainment, not as a source of income.
- Set a budget before you play and stick to it strictly.
- If you lose, do not place larger bets to try to recover your losses.
- Avoid betting under the influence of alcohol or drugs.
- Do not put gaming ahead of spending time with family or friends.
- Take regular breaks and make time for other hobbies and activities.
- Do not hesitate to use the break or self-exclusion tools when you need them.
bbok always wants you to be happy and well. If you ever feel that gaming is having a negative effect on your life, contact our team — we are here for you.
Need help?
bbok is always by your side
Contact our support team to set a deposit limit, take a temporary break, or apply for self-exclusion. Support is available 24/7 via live chat and email.
Responsible gaming FAQ
Answers to common questions about responsible gaming can be found here.
bbok's other pages
See below to find out about other sections of bbok.